VOICE WITH A SMILE: TRUE STORIES FROM AMERICAN TELEPHONE OPERATORS.
[Barrington, Illinois: PERQ Publications, 1991]. Illustrated. Introduction by Lily Tomlin. First Edition. Signed presentation from both author on the half-title page: “Betty- Many thanks, Jay Sheth/ David Heffner.” Authentic stories from telephone operators from around the country with an Introduction by Lily Tomlin, who created the role of “Ernestine,” the..... More